Avere Voyage (OPC) Private Limited
This Privacy Policy constitutes an electronic contract under the Information Technology Act, 2000 and the rules made thereunder. By accessing or using the Avere Voyage website or mobile application (“App”), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
This Privacy Policy is published in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Throughout this Privacy Policy, references to “we”, “our”, or “us” mean Avere Voyage (OPC) Private Limited.
Company Details
Legal Name: Avere Voyage (OPC) Private Limited
CIN: U63030TZ2022OPC038776
Registered Office:
CPM Complex, D No 124/6/39, Railadi Street,
Attur, Salem, Tamil Nadu – 636102, India
Website: www.averevoyage.com
Email: avere.voyage@gmail.com, support@averevoyage.com
Phone: +91 8139917111, +91 9092086111
Overview
This Privacy Policy explains how we collect, use, store, share, and protect personal information of users who access our website, mobile application, or services. It applies to all personal data collected online or offline.
Definitions
Personal Data: Any information relating to an identified or identifiable individual, including contact details, identity information, and travel-related data.
User: Any visitor, customer, or business user accessing our website or mobile application.
Services: Travel-related services offered by Avere Voyage, including tour packages, travel planning, bookings, and customer support.
Scope & Commitment
We are committed to protecting user privacy and confidentiality. We collect only data that is necessary to provide services, comply with legal obligations, and improve user experience.
Information We Collect
1. Identity & Contact Information
✔ Name
✔ Phone number
✔ Email address
✔ Address and communication details
2. Travel Information
✔ Destinations
✔ Travel dates
✔ Booking preferences
✔ Passport or visa details (only if required for service delivery)
3. KYC Information
✔ Government-issued photo ID (only where legally or operationally required)
4. Payment Information
✔ Payments are processed via secure third-party payment gateways, UPI, or bank transfer
✔ We do not store full card or sensitive banking details
5. Non-Personal Information
✔ Device type
✔ App usage data
✔ IP address
✔ Browser or operating system information
Cookies & Tracking Technologies
We do not use traditional browser cookies. However, our website and mobile application may use third-party analytics and tracking technologies such as Google Analytics, Meta Pixel, and SDKs to analyze usage patterns, improve services, and support marketing activities.
App Permissions
The Avere Voyage mobile application may request access to:
✔ Internet access
✔ Phone number (for login or verification)
✔ Storage (for uploading documents or images)
✔ Location (optional, for travel assistance and offers)
Permissions are used strictly for app functionality and service improvement. Users can manage permissions through device settings.
Purpose of Data Collection
We use personal data to:
✔ Provide and manage travel services
✔ Communicate regarding inquiries or bookings
✔ Process payments and maintain transaction records
✔ Improve website and app performance
✔ Send promotional or marketing communications
✔ Comply with legal and regulatory requirements
Data Sharing & Disclosure
We may share necessary personal information with airlines, hotels, transport providers, and travel partners strictly for service delivery purposes.
We may also share data with trusted analytics and marketing service providers.
We do not sell personal data. Data may be disclosed if required by law, court order, or government authority.
Data Retention
Personal data is retained only as long as required to fulfill service purposes, comply with legal obligations, resolve disputes, or enforce agreements.
Data Security
We implement reasonable security practices including:
✔ SSL encryption
✔ Secure servers
✔ Restricted access controls
✔ Internal data protection safeguards
While we strive to protect personal data, no system can guarantee absolute security.
Children’s Privacy
For business-related services, users must be 18 years or older.
For travel services involving minors, personal data is collected only with verifiable consent from a parent or legal guardian. If such data is identified without consent, it will be deleted promptly.
User Rights
Users have the right to:
✔ Access their personal data
✔ Request correction of inaccurate information
✔ Request deletion of personal data (subject to legal obligations)
Requests can be made using the contact details below.
User Consent
By accessing, installing, or using the Avere Voyage website or mobile application, you consent to the collection and use of your personal data in accordance with this Privacy Policy.
Grievance Redressal
In accordance with the Information Technology Act, 2000:
Grievance Officer
Email: avere.voyage@gmail.com, support@averevoyage.com
Phone: +91 8139917111, +91 9092086111
We will make reasonable efforts to resolve grievances within the time prescribed by law.
Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review third-party privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the website or app constitutes acceptance of the updated policy.
Contact Us
For questions or concerns regarding this Privacy Policy:
Email: avere.voyage@gmail.com, support@averevoyage.com
Phone: +91 8139917111, +91 9092086111